Hi everyone,
Does anyone know if there’s a way to export an activity report or if something similar can be created? We’re looking for data beyond calls and call stats. Thank you in advance!
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Export an Activity Report
Best answer by Amanda Wayne
Yes! If you go into your settings you can scroll down to the reports section and run a utilization report. Select detailed report and you can get information around all activity (logins, calls logged & listened to, number of comments, number of scorecards given, etc.). This will show up in your inbox as a CSV file.
Yes! If you go into your settings you can scroll down to the reports section and run a utilization report. Select detailed report and you can get information around all activity (logins, calls logged & listened to, number of comments, number of scorecards given, etc.). This will show up in your inbox as a CSV file.
1 person likes this
Hi Amanda,
Thank you for this! I was hoping we can get more activity-based data (meetings, emails, etc) not so much on the calls themselves.
+2Be on the lookout for a DM from me, I’ve got something for ya!
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