I believe the answer is no but I wanted to confirm. I got the below question from a customer/partner.
(I think a reference product feature would be Outreach KAIA which offers real-time info but I have not seen it well adopted).
Verbatim question from Partner: Hey does Gong do real-time popups while you're on the call? Like if Gong hears something, you see something on screen that suggests what to do/say next.
Hi, @AKappel! Hope you had a nice weekend! This is currently available if the customer/partner has Zoom (they would need to download the Gong for Zoom app to see this information). Click here for a help doc - to be clear, at the current time, this will show things like Interaction metrics/alerts, but will not have a sort of script where “if Gong hears this, display this in Zoom”. If this is what the customer/partner is looking for, or if the customer/partner uses a web conferencing platform outside of Zoom, let me know what it is and I can add a request to our Product Team.
Hi, @AKappel! Hope you had a nice weekend! This is currently available if the customer/partner has Zoom (they would need to download the Gong for Zoom app to see this information). Click here for a help doc - to be clear, at the current time, this will show things like Interaction metrics/alerts, but will not have a sort of script where “if Gong hears this, display this in Zoom”. If this is what the customer/partner is looking for, or if the customer/partner uses a web conferencing platform outside of Zoom, let me know what it is and I can add a request to our Product Team.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
