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Email in Gong

  • December 22, 2022
  • 2 replies
  • 95 views

Andrea Ihara
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As the Head of Enablement, but not an opportunity owner, I would like to write some template emails for our teams. Is it possible to write and save templates in a “generic” sense, and save them for use by the team (like scorecards)? 

Best answer by Brandon James

Hi @Andrea Ihara, you most certainly can! 

 

Here’s an article with all of the details. 

 

What you’re referring to are considered “Company Templates” and can only be created/edited by an Admin (which I’m going to assume you are) but anyone can use them or copy them into their personal template folder and edit it to their liking!

 

Can’t wait to hear what sorts of templates you and @Chris Becker create!

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Chris Becker
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  • Enthusiast
  • 8 replies
  • December 22, 2022
Andrea Ihara wrote:

As the Head of Enablement, but not an opportunity owner, I would like to write some template emails for our teams. Is it possible to write and save templates in a “generic” sense, and save them for use by the team (like scorecards)? 

This is a great idea and would be an effective way to partner with marketing or PMM


Brandon James
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  • Community Manager
  • 37 replies
  • Answer
  • December 23, 2022

Hi @Andrea Ihara, you most certainly can! 

 

Here’s an article with all of the details. 

 

What you’re referring to are considered “Company Templates” and can only be created/edited by an Admin (which I’m going to assume you are) but anyone can use them or copy them into their personal template folder and edit it to their liking!

 

Can’t wait to hear what sorts of templates you and @Chris Becker create!


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