Hi everyone,
Does anyone know if there’s a way to export an activity report or if something similar can be created? We’re looking for data beyond calls and call stats. Thank you in advance!
Solved
Export an Activity Report
Best answer by Amanda Wayne
Yes! If you go into your settings you can scroll down to the reports section and run a utilization report. Select detailed report and you can get information around all activity (logins, calls logged & listened to, number of comments, number of scorecards given, etc.). This will show up in your inbox as a CSV file.
1 person likes this
Yes! If you go into your settings you can scroll down to the reports section and run a utilization report. Select detailed report and you can get information around all activity (logins, calls logged & listened to, number of comments, number of scorecards given, etc.). This will show up in your inbox as a CSV file.
1 person likes this
Hi Amanda,
Thank you for this! I was hoping we can get more activity-based data (meetings, emails, etc) not so much on the calls themselves.
+2Be on the lookout for a DM from me, I’ve got something for ya!
Hey
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
WELCOME VISIONEERS
Login to the community
GONG CUSTOMERS & EMPLOYEES: LOGIN/REGISTER HERE
NOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
