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I believe the answer is no but I wanted to confirm. I got the below question from a customer/partner.

 

(I think a reference product feature would be Outreach KAIA which offers real-time info but I have not seen it well adopted).

 

Verbatim question from Partner: Hey does Gong do real-time popups while you're on the call? Like if Gong hears something, you see something on screen that suggests what to do/say next.

 

Thanks!

Andrew

Principal, Benchmark Signal Consulting

Andrew@BenchmarkSignalConsulting.com

https://www.linkedin.com/in/andrewkappel/

Hi, @AKappel! Hope you had a nice weekend! This is currently available if the customer/partner has Zoom (they would need to download the Gong for Zoom app to see this information). Click here for a help doc - to be clear, at the current time, this will show things like Interaction metrics/alerts, but will not have a sort of script where “if Gong hears this, display this in Zoom”. If this is what the customer/partner is looking for, or if the customer/partner uses a web conferencing platform outside of Zoom, let me know what it is and I can add a request to our Product Team.

Have a great day!

Makes sense. And thank you, @Nicole Pettit !

 

Partner just wrote me back: “Ah ok, thanks. This is great info. Thank you”

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