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Support Tip of the Week: How to share calls internally and externally

  • December 13, 2021
  • 0 replies
  • 543 views

Winnie Nguyen
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In Gong, you can share your recorded calls with internal and external users. Here’s how:

 

Share internally: Navigate to any Call page in Gong and select ‘Share > Share internally’. This lets you send an email to an internal user or get a shareable link. The user has to log into Gong to view the link.

 

Share externally: Navigate to any Call page and select ‘Share > Share with customers’. You can send them an email or get a shareable link. You can also set an expiration date so customers can only see the call for a certain length of time.


Want to learn more? Check out our help article, here.