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If your Hubspot deals aren’t appearing in Gong, check two things:
 

  1. Is the deal owner’s email address the same in Gong and Hubspot?

  2. Does the deal have a parent account associated with it in Hubspot?


If you answered yes to both and the deals still aren’t appearing in Gong, grab a screenshot of a missing deal, then copy/paste the screenshot and the deal’s ID into an email, and send it to our Support team here. They’ll investigate further!

I have also found that your deals need close dates to appear.


Great tip @Tom Ridley, thank you for sharing! 


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