Support Tip of the Week: Hubspot Deals not showing up in Gong?

  • 7 February 2022
  • 2 replies

Userlevel 5
Badge +2

If your Hubspot deals aren’t appearing in Gong, check two things:

  1. Is the deal owner’s email address the same in Gong and Hubspot?

  2. Does the deal have a parent account associated with it in Hubspot?

If you answered yes to both and the deals still aren’t appearing in Gong, grab a screenshot of a missing deal, then copy/paste the screenshot and the deal’s ID into an email, and send it to our Support team here. They’ll investigate further!

2 replies

I have also found that your deals need close dates to appear.

Userlevel 6
Badge +1

Great tip @Tom Ridley, thank you for sharing!