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Support Tip of the Week: Hubspot Deals not showing up in Gong?

  • February 7, 2022
  • 2 replies
  • 171 views

Winnie Nguyen
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If your Hubspot deals aren’t appearing in Gong, check two things:
 

  1. Is the deal owner’s email address the same in Gong and Hubspot?

  2. Does the deal have a parent account associated with it in Hubspot?


If you answered yes to both and the deals still aren’t appearing in Gong, grab a screenshot of a missing deal, then copy/paste the screenshot and the deal’s ID into an email, and send it to our Support team here. They’ll investigate further!

2 replies

  • Community Newbie
  • 1 reply
  • November 10, 2022

I have also found that your deals need close dates to appear.


Molly Kipnis
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  • Community Manager
  • 597 replies
  • November 10, 2022

Great tip @Tom Ridley, thank you for sharing! 


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