Support Tip of the Week: Missing the Zoom Passcode required after enabling Consent Pages?

  • 29 November 2022
  • 0 replies

Userlevel 2

You just enabled your Gong Consent Page, and now your Zoom Meetings require a passcode, but you don’t have one. No worries!

Once the Consent Page is enabled, Gong automatically generates a passcode even if one isn’t originally required according to the user settings. This initiates a new protocol that causes the passcode to be required.

As a workaround, simply enable the Zoom setting “Embed passcode in invite link for one-click join”. To do this, have your Zoom Admin follow the steps below:

  1. Log in with a Zoom admin account.

  2. On the left-hand menu, open Account ManagementAccount Settings.


  1. Search for “Embed passcode…”.

  2. Toggle “Embed passcode in invite link for one-click joinON.


Note: For meetings that are already scheduled, you will need to generate a new consent link after changing the Zoom setting.


For more information, see the Zoom documentation for changing account settings.


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