Support Tip of the Week: Want to see ‘Interaction Stats’ for internal call participants?

  • 14 March 2022
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If you’d like to track Interaction Stats for users who were on a call but were not the call owner, toggle to “Include all call data” in the bottom right corner of the Stats page:

 

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You’ll be able to see the Talk Ratio, Longest Monologue, and Patience score for those users.


Read more about Interaction Stats here.


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