Currently we have Gong, Zoom and SF integrated. Under settings/Salesforce Integration, we have the “Create Salesforce tasks when calls are processed” set to TRUE. When tasks are pushed into SF, the subject is prepended with Zoom: xxxxxxxx. I’d like to alter this subject line. Does anyone know of a config in Gong or Zoom that dictates this subject line of the task? Or is the solution to create automation in SF to update the subject?
Reply
WELCOME VISIONEERS
Login to the community
GONG CUSTOMERS & EMPLOYEES: LOGIN/REGISTER HERE
NOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.