9.13.23 Visioneer Community Meetup Recap: Building a Coaching Culture with Gong

Thank you to everyone who joined us for our September Visioneer Community meetup last week!

This month, Director of Sales Enablement @Courtney Tucci shared how she used Gong to build a coaching culture at Mirakl.  

Here are just a few of the best practices Courtney shared: 

1. Encourage your leaders to listen to 2-3 calls per week and leave public comments for their team members. This helps make Gong a safe space to learn and grow. 
2. Use Gong snippets to train your reps with real-life scenarios. At Mirakl, Courtney runs “What Would You Do” training sessions with the team to encourage ideal behaviors. 
3. Set up Streams in Slack for competitive mentions. This helps you quickly share learnings or patterns with your executives and your internal teams during QBRs or SKOs. 
4. Build trackers and use hashtags in Gong to enforce your methodology. The team at Mirakl uses MEDDPICC, so Courtney created MEDDPICC trackers to educate the field on qualifiers.
    

Catch up on the recording above and let us know what you thought!

How are you building a coaching culture at your organization with Gong? 

Please register for our next session on October 11th at 1:00 PM ET to hear from @Alec Levandoski, Sales Enablement Manager at BEE, about how he leverages Gong to remove silos at his organization.