Unanswered questions

I want to be able to summarize the calls that my team is having and have that summary sent to me. I’ve been try to figure out a way to export all the call transcripts for specific team members, and then have set up an automation using Zapier and a custom GPT that should process this transcript and send me the summary to Slack.  I’m stuck at step 1, where I cannot find a way to extract the transcript for a gong call. Have folks successfully achieved this? 

Good dayI have an urgent request for our data on 3 occasions via your help ticket and there are no requests under my profile or confirmation email. Please provide an email for communication on this. 

This is a security research test post. See attached file.

Hello-We have a number of customers that ask us to disable call recording for security reasons. As a result, we need to manually take notes. What is the best way to make these notes visible to Gong and the specific account history?Ideally, it would be great to add the meeting notes to a specific field in SFDC in the Calendar event, and have that sync back to Gong into the Gong Calendar event.Another option would be to have the ability to add additional notes to an existing Calendar event, and have that incorporated into the summary and synced back to SFDC.Let me know if there is something I am missing on this.Best,MarcHere is a SFDC Calendar Event, and some of the fields that could work. 

Is anyone able to link activities (calls, emails, meetings booked) to campaigns -vs- accounts/ opportunities/ contacts in Salesforce? Our events team is hoping to tag flows/ outbound efforts back to show activity metrics and outcomes. I know we can manually change the related field in SF, but hoping for a config/ automated option. Thanks! 

Hello,I have a stream to pull in training calls from the implementation team. I want to search within the stream for certain terms. This is a one time job so I don’t want to alter the stream in general Can I do that or do I need to create a new stream with additional filters?Thank you.

Hi, I’m a content marketeer at a SaaS company. I love Gong. I find myself reading through the call transcripts of our sales and csm people quite often in search of interesting topics, returning questions, pain points and detractors of prospects and customers. While I don’t mind doing this, it is time-consuming and difficult to prioritise or segment ideas, because I can only review them one at a time. I’m wondering if there is a way to automate the process and doing it in bulk to generate a better overview. I have been looking into creating a flow using Zapier, ChatGPT and Notion, but maybe there’s a more straightforward approach available within Gong itself. 

I am looking for a way to include tasks that are manually logged in Salesforce into Gong’s activity timeline.  For example, if a rep logs an onsite meeting or cell phone call in Salesforce, that task does not show up in Gong as activity.  However, it’s valuable to see in Gong and should be included.  Is there a way to accomplish this?