Hey there @Samajdass42, thanks for the great question (and welcome to the Gong Community)!

I’ve got two excellent resources to help get you started: 

1. This video is a step-by-step guide to setting up Gong’s Call Search feature so that you can identify those keywords
2. This course, which will walk you through creating saved searches and alerts based on those keywords in Gong 

I hope this helps! 

@Molly Kipnis thanks for answering @Samajdass42 question! Let us know if this is what you were looking for!

Thank you so much!!  I will review both of those guides later today!