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Flow analytics open rate by recipient

  • November 25, 2025
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When viewing Gong Analytics > Flows, for a specific flow, I know I can see the overall open rates and clicking on ‘ opened’ is showing me who has opened my email.

Is there a way to see how many times each recipient has opened my email without manually clicking on each person’s name? 

I haven’t found a way to do this and am spending a signifcant amount of admin time, trying to prioritize my outreach, based on flow engagement, where I want to target recipients that have opened my email multiple times, first.

Even better, it would be great if Gong insights could prioritize my open rates based on this activity. Currently, it’s ordered by recipient name, alphabetically, instead of engagement.

Best answer by Carly Lohnberg

​@Erin Priddle Good question and I understand how this process can be tedious.  There isn’t a way to automatically prioritize your to-do’s by opens but a couple other places you can look for open details.  In Engage Analytics you can look under Performance for Open Rate and click in to see all the opened emails.  You can do the same thing from the Flows tab.  This can help you see where to prioritize a bit easier.  Please feature request what you are looking for though and let me know if you have questions.

    1 reply

    Carly Lohnberg
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    • Carly Lohnberg
    • Community Manager
    • Answer
    • December 5, 2025

    ​@Erin Priddle Good question and I understand how this process can be tedious.  There isn’t a way to automatically prioritize your to-do’s by opens but a couple other places you can look for open details.  In Engage Analytics you can look under Performance for Open Rate and click in to see all the opened emails.  You can do the same thing from the Flows tab.  This can help you see where to prioritize a bit easier.  Please feature request what you are looking for though and let me know if you have questions.

    Molly Kipnis
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