Is there functionality to built in Gong to drive insights by using NLP or a way to connected external tools?
Answer
Utilizing NLP to drive insights into recordings
Best answer by Andrew O'Driscoll
Two things:
- Gong uses NLP as part of its core product to drive much of the insights you see in Gong.
- I have seen companies use the Gong API, specifically the transcript API, to pull Gong transcripts into their own NLP/ analytical tools
Does this help? If not, please provide additional information on what you want to do.
+4Two things:
- Gong uses NLP as part of its core product to drive much of the insights you see in Gong.
- I have seen companies use the Gong API, specifically the transcript API, to pull Gong transcripts into their own NLP/ analytical tools
Does this help? If not, please provide additional information on what you want to do.
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