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Question

Add variable for CC, BCC and To

  • May 29, 2026
  • 0 replies
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I would like to use Gong to send some campaigns to my contacts.

In the emails I am sending, I would like to add a variable CC, BCC or even from options, so that the email template picks up the variable dynamically rather than having this fixed.

 

For eg, I would like for the email to CC the Owner of the account, or use any of the fields coming from the CRM (Eg, the CSM). Is there a way to add this?

I have seen this easily tackled in other products, but Gong seems to only support fixed values rather than dynamic ones.

For the To, I would like to be able to trigger emails on behalf of my team, but there is no way that I can update where an email is coming from.

There seems to be little use for email campaigns given the few configuration options we have.