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Can I get call audio files to my S3 bucket or a drive using the API?

  • February 18, 2023
  • 4 replies
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I love Gong’s recording technology. Can I export the call recording audio file to an S3 bucket or drive folder? thanks 

Best answer by Andrew O'Driscoll

@Maruthi Medisetty Use the https://api.gong.io/v2/calls/extensive call and look at the returned media.audioURL property. Notice the URL has an X-Amz-Expires property with a value of 28800, which is 8 hours, so you will have to run the call and copy the file before the expiration. See there is also a videoUrl property. 

Defer to you on the best way to build the S3 data pipeline part.

 

Media files information
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    4 replies

    Andrew O'Driscoll
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    @Maruthi Medisetty Use the https://api.gong.io/v2/calls/extensive call and look at the returned media.audioURL property. Notice the URL has an X-Amz-Expires property with a value of 28800, which is 8 hours, so you will have to run the call and copy the file before the expiration. See there is also a videoUrl property. 

    Defer to you on the best way to build the S3 data pipeline part.

     

    Media files information
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    M
    Molly Kipnis
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      Maruthi Medisetty
    • Molly Kipnis
      Molly Kipnis
    Molly Kipnis
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    • Molly Kipnis
    • Community Manager
    • 609 replies
    • February 19, 2023

    Thank you @Andrew O'Driscoll!

    @Maruthi Medisetty, does that answer your question?  

    M
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      Maruthi Medisetty
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    Thanks @Andrew O'Driscoll. Would love to connect with you, I have sent you a linkedin connect :) 

     

    @Molly Kipnis that answers my question. 

    Molly Kipnis
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    • Molly Kipnis
    • Community Manager
    • 609 replies
    • February 20, 2023

    @Maruthi Medisetty wonderful! Happy connecting :) 

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