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Question

Embedding Gong Calls into Customer Facing Webpages


Jorge Soto
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We’d like to embed a call Gong in a webpage that we share with the prospect. We tried to use https://help.gong.io/v1/docs/embed-a-call-in-third-party-software#copy-the-url-oembed

But it doesnt seem to be working. Any tips?

4 replies

Andrew O'Driscoll
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you say “share with the prospect”

The referenced link says “For security reasons, people must be Gong users with permission to access the embedded call, and they need to be signed in to Gong to play it”

 

Can you provide detail on what “doesnt seem to be working”


Jorge Soto
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  • Community Newbie
  • 2 replies
  • August 23, 2024

@Andrew O'Driscoll Do you know a way to embed a Gong call into a webpage that is shared with a prospect that is NOT logged into Gong?


Andrew O'Driscoll
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@Jorge Soto Yes. Use the native Share Call Feature. You will need to click on Share Call, Share call with customers, and ‘Copy Link’  to get the shareable URL.

https://help.gong.io/docs/en/share-a-call?highlight=share%20call.  (page down to ‘Share with customers’) 

 

 


Jorge Soto
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  • Community Newbie
  • 2 replies
  • August 23, 2024

@Andrew O'Driscoll Thanks for your help. Here’s a loom with the details. This might help show what I’m looking to accomplish” https://www.loom.com/share/d641d13389254769896b5b22d50736fe?sid=68e78615-bce3-4ede-aec7-2d2b250a8da7


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