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Question

Keep getting "invalid_grant" for API calls

  • August 14, 2023
  • 1 reply
  • 74 views
T
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Our customers can connect their Gong to our platform 0 inorder to fetch meeting and recording information and show it to their customers. 
From time to time, some of the integrations stop working and we start getting "invalid_grant" in the response. 
Most of the integrations keep going for long time, while others are suffering from this issue.
Any ideas what we should do to solve it?

    1 reply

    Andrew O'Driscoll
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    The invalid_grant message is related to something being wrong the refresh Gong tokens. I recommend having the impacted Gong customer log a Gong support ticket.

    Molly Kipnis
    1 person likes this
    • Molly Kipnis
      Molly Kipnis

    Reply


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