Program Manager Launch Certification: Share Your Goals


Userlevel 4
Badge +2

(Hi! You’ve reached a topic specifically for folks participating in the Program Manager Launch Certification. If you’re a Gong Program Manager and would like to learn more about getting certified, please click here!)

 

Hello Program Managers – welcome to the Gong Community! As we talked about back in the Academy, being Gong certified means that you’ll visit the Community regularly to connect with other Gong users, help answer questions about Gong, learn from each other, and share your own ideas and best practices. 

 

Another awesome aspect about the Community is that it connects you and other Gong customers directly with Gongsters (i.e., the folks who work at Gong). We pop in all the time to share news, answer questions, provide tips and tricks, and participate in the conversations our customers are having.  

 

To that end, your first assignment for your Launch Certification is to answer at least one of the following questions:

  1. What is at least one thing you want to learn during the Program Manager Launch Certification? 

  2. What is your goal in becoming Launch Certified?

  3. What is one take away you’re hoping to gain from the Program Manager Launch Certification?

 

(If you want to answer more than one, that’s okay—feel free to share as much as you’d like!)

 

Congrats on tackling the first of your Community assignments! Feel free to pop back over to the Gong Academy when you’re finished to keep learning. :) 


369 replies

Badge

In becoming officially program manager certified, I’m hoping to up-level my knowledge in how to customize Gong to help customers accomplish a variety of different business initiatives based on different use cases.

My goal in becoming Launch Certified is to make sure I know how to navigate all of our resources and continue to be an expert to assist my customers in the best way. 

Badge

I’m excited to up level my knowledge of Gong and get a deeper understanding for how my champion customers can be an expert and be the best resource for their teams. In becoming certified my goal is to better understand what my raving fans have to think about so I can better support them through evangelizing Gong and making the biggest impact they can. What I hope to take away are some best practices on globally rolling out Gong to add the best value possible

Userlevel 1
Badge

My goal in becoming certified is really to put myself in our customer’s shoes! I want to make sure that I’m knowledgeable and always supportive in the best way possible. 🙂

Userlevel 1
Badge

I can’t wait to proudly display my badge on LinkedIn and be an example for my Strategic Customers!  There’s always something new to learn about Gong and from each other.  Let’s Go!

Badge

My goal is to continue to learn and expand my knowledge of Gong, and the powerful insights it can provide.  As the functionality continues to grow and use cases continue to expand, I want to make sure I have a solid foundation and understanding of capabilities.  This PM course will help me uncover what I don’t know!  

I want to make sure I’m as much of an expert as I can be, so I can best help my customers succeed in all the situations they run into with Gong. 

Badge +1

I’ve seen first hand how much more value we can bring to the table for our customers when they feel confident in sourcing their own insights from Gong’s platform. I’m here to make sure I can be the best advocate possible for my customers as they learn how to unlock reality with Gong!

What is your goal in becoming Launch Certified?

My primary goal is to become a Gong subject matter expert for my team and organization, so that I can help new hires quickly get familiar with the tool, support sales reps and managers in leveraging the data and insights to strengthen their pitching and nurturing, and consult with product and ops leaders on ways to improve the overall customer experience. 

What is at least one thing you want to learn during the Program Manager Launch Certification? 

I’m new to Gong and want too build a strong foundation on Gong Best Practices for my org. Gong is currently being utilized for the Sales team. There is an opportunity for our Marketing team to learn how Gong can be beneficial for webinars, emails and follow up phone calls.

 

Badge

Hi Gong Community! 

My goal in becoming Launch Certified is to become a subject matter expert on Gong use cases, functionality, and best practices in order to service my customers to the best of my ability and ensure they get the most out of Gong. Very much looking forward to this course! 

Badge

What is your goal in becoming Launch Certified?

 

I am looking for the ability to put myself directly in a Program Manager’s shoes to ensure I am sharing the best tips and workflows to get the most value out of Gong

Badge

My goal in becoming Launch Certified is to ensure that I remain as informed as possible about the capabilities of Gong so as to best support our recorded users and their coaches.

What’s my goal in becoming certified? 

Looking to gain more insight into the full breadth of Gong capabilities to drive adoption and productivity within my teams. 

Badge

I believe all technology is approachable, and by becoming “Gong Certified” I hope to further my already solid Gong “chops” to allow me to be an even better resource for my customers, and enable me to make Gong even more approachable - and my customers all the more successful - than ever before.

What is your goal in becoming Launch Certified?

To become officially, official! In all seriousness, I want to understand everything there is to know when launching effectively. While I’m absolutely a raving fan, there’s so much I don’t know about what Gong can do in terms of teaching me about my own business. I’ve only scratched the surface in my experience and looking forward to learning more! 

Badge

There are a few different reasons why I’m looking to become Gong certified.  We switched over from Chorus in December of ‘21 and proceeded to roll out a ton of new tools within a few months of eachother (Docusign, RingLead, Gong, 6Sense, Crossbeam, etc.) which led to me being a mile wide and an inch deep on all of our new integrations / implementations.

As we continue to build out our enablement function we’ve identified the tools that we want to go back through and deep dive on to make sure that they are documented, and being utilized in line w/ best practices.

Gong has already proven to be a gold mine for us, but specifically looking to get managers into Deal Boards more often, get more out of Salesforce Integration, tighten up trackers that are overfiring, and set up streams to help w/ specific objection handling, positioning, and new employee onboarding

Badge

My goal in this is to learn how we can use Gong more strategically, rather than just getting small insights from calls and using trackers. We’re slowly exposing Gong’s capabilities higher up in our org and I want to be able to best support usage. 

One take away you’re hoping to gain from the Program Manager Launch Certification is to up-skill myself as our product is evolving and changing consistently I want to ensure I am on top of my game when meeting with clients. My hope is to share my insight on this course with my clients so they are more inclined to want to become Gong certified themselves. 

Badge

What is at least one thing you want to learn during the Program Manager Launch Certification? 

  • There’s so many things to learn, but one thing I look forward to is understanding Gong Stats and how it is calculated and how it can affect the businesses we support. 



    What is your goal in becoming Launch Certified?
  • To be more adept with gongs systems, tools and its workarounds. 

 

What is one take away you’re hoping to gain from the Program Manager Launch Certification?

  • To be more independent and understand the ins and outs of gong. understanding its niches to become more efficient with my current job. 

What is your goal in becoming Launch Certified?

I am an Implementation Consultant at Gong, so I have no excuse to not be Launch Certified because I owe this type of expertise to my customers. My goal is to reinforce what I know so far, but also to learn more about what it means to be a Gong Program Manager. You can never learn too much about Gong!!

Userlevel 3
Badge +3

Excited to be here! My goal in becoming Launch certified is to develop a better understanding best practices around rolling out Gong to an organization, and how the platform can be used to launch and track key initiatives for sales and CS teams.

Userlevel 5
Badge +3

I’m always interested in learning more, both from a best practice and technical perspective. I also like being certified in my chosen field. 

Userlevel 2
Badge +1

My goal is to put myself in my customer’s shoes and make sure I fully understand what this experience would be like of rolling this out to an entire team! 

Userlevel 1
Badge

What is your goal in becoming Launch Certified?

My goal is to experience this certification process to be able to speak about the process and potential impact it can have for program managers.

I’m excited to suggest this additional resource for my customers as they rollout Gong for the first time or look to strategize their workflows within the platform. 

Reply