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  • Nov 10, 2021 5:32 PM UTC
  • 5 replies
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Hey everyone,

I’m really loving the new feature of requesting viewer information before they can access a recording, but on that note, do we not get email notifications anymore without toggling that?

Best answer by Dana Nizguretski

@Alex Lee Whenever you share a call , without require identification - each time a person access the call you should be notified about it by email. If you shared the call with identification toggled on, and the person did not identify himself - you will not be notified on it.

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    5 replies

    Nisha Baxi
    • Nisha Baxi
    • Community Manager
    • Nov 11, 2021 6:19 AM UTC

    Good question, @Alex Lee - I’ll get back to you with an answer! 

    Head of Community, Gong

    @Alex Lee Whenever you share a call , without require identification - each time a person access the call you should be notified about it by email. If you shared the call with identification toggled on, and the person did not identify himself - you will not be notified on it.

      Nisha Baxi
      • Nisha Baxi
      • Community Manager
      • Nov 11, 2021 6:09 PM UTC

      Thank you @Dana Nizguretski super appreciate it!

      Head of Community, Gong
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        • Alex Lee
        • Author
        • Community Newbie
        • Nov 11, 2021 6:13 PM UTC

        @Dana Nizguretski  Much thanks for your response….. I guess my prospects haven’t been viewing the recordings I send them haha…. All good and thank you again…. also much thanks @Nisha Baxi  for being on top of this.

         

          Nisha Baxi
          • Nisha Baxi
          • Community Manager
          • Nov 11, 2021 7:24 PM UTC

          @Dana Nizguretski  Much thanks for your response….. I guess my prospects haven’t been viewing the recordings I send them haha…. All good and thank you again…. also much thanks @Nisha Baxi  for being on top of this.

           

          Well that’s a good data point to know!! Glad to be of help @Alex Lee!

          Head of Community, Gong
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