Gong To-dos not showing up in Salesforce even after creating the fields required by Gong

  • 16 November 2023
  • 1 reply


For some reason when I ran the sync between Salesforce and Gong, the to-dos I create in Gong are not populating in Salesforce.  I created all of the fields required for tasks and activities in Salesforce per the Gong docs instructions, and I see the integration is supposedly working on the Gong side, but I am not seeing any new tasks or activities in Salesforce.

1 reply


Hi Stephen! This requires further investigation by our Support team. You can submit a Support ticket from the Help Center by using the Contact Us form at the top right. We’ll be happy to help!