Question

Refresh Token Expiry

  • 16 January 2024
  • 2 replies
  • 58 views

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Access Tokens expire periodically based on this doc - https://help.gong.io/hc/en-us/articles/13944551222157-Create-an-app-for-Gong

Refresh tokens can be used to get new access tokens. However, when do refresh tokens expire ?

I have been getting “Refresh token code is invalid” error for an integration whose access / refresh cycles were working for the recent past. 


2 replies

Userlevel 6
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Hey @Alay Vakil! I’m working on getting you an answer here. Stay tuned, and thanks for your patience! 

Userlevel 6
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Hi again @Alay Vakil! I spoke to our team member, and here’s what they said: 

"Since refresh_token is one time token it does not have expiration time. It only expires after it is used once.”

Please let me know if you need further clarification!

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