12 Days of Gong: How CEO of Karbon Mary Delaney uses Gong to understand her business

  • 18 December 2023
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12 Days of Gong: How CEO of Karbon Mary Delaney uses Gong to understand her business
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🎶 On the sixth day of 12 Days of Gong, the Visioneer Community gave to me…

 

…CEO best practices from Mary Delaney! 🎶

 

In this episode, Mary shared how she uses Gong as a CEO to improve win rates and understand what’s happening across her business at a high level. 

 

Here are just three of the many tips Mary shared in this episode: 

  1. Start your day by spending ten minutes in Gong. In just ten minutes, Mary is able to answer questions like: 
    1. How are we tracking towards our Forecast? What's changed? 
    2. Which leaders are using Gong to coach their teams?
    3. Is our team aligned on how we’re talking about our new product? 
  2. Listen to the last two minutes of your team’s calls. This will help you understand the kinds of objections your teams are getting and what’s blocking them from getting a follow-up call scheduled. Then, you can build trainings for your teams based on your learnings from those last two minutes. 
  3. Leverage the How Gong Uses Gong video library. These are quick, how-to videos created by Gongsters for folks in every role that highlight unique use cases for Gong that you can apply to your own workflows across your business. 

 

Thanks to Mary for sharing her story! Be sure to check out all of the live episodes of 12 Days of Gong here!


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