Hi there,
I am looking for an answer on how I can filter for specific keywords within different timeframes during a call.
For example:
Filtering the word “zip code” within the first 2 minutes of a prospecting call, then filtering the word “experience” within the following 3-5 minutes of the call.
Is there a way to do this?
Best answer by Molly Kipnis
Hi again
However, as a potential workaround, you can create a tracker for the keywords you’re looking for and then filter the time frame to when said (see below).
I hope this is helpful!
To add to this, I’m thinking there must be a way to institute a IF / THEN formula, where it identifies specific words mentioned during the first 2 minutes, and so forth...
+2Hi again
However, as a potential workaround, you can create a tracker for the keywords you’re looking for and then filter the time frame to when said (see below).
I hope this is helpful!
+2Also, if this doesn’t solve your case, I’d highly encourage you to submit this as a feature request so that our Product team can prioritize it. You can do that on the righthand side of this page!
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