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What are objectsCrmIds in CRM API

S
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1) I am trying to use the Get CRM objects (/v2/crm/entities) API. What is objectCrmsIds? and how do i find them.

 

  1. I am uploading a Contact CRM. “objectId” here is “objectCrmsIds” ??
     
  2. After uploading Contact/Account CRM. where can i view these details in Gong UI?
  3. I assume “objectId” is record id. why GONG internally doesn’t assign a unique objectID? why should a user provide a unique id(ObjectId) when uploading data via CRM API?

2 replies

Molly Kipnis
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  • Molly Kipnis
  • Community Manager
  • 619 replies
  • April 8, 2025

Hi ​@Sanketh Kanugu —

  1. You will only find CRM entities once they've been uploaded and an objectCRMid is the ID of the account, contact, or lead in the CRM.
  2. It appears so, yes.
  3. In addition for the time it takes for data to upload, it is received as raw data and not immediately available in Gong, though you may use the API to validate the status of your upload
  4. Gong uses CRM object ID so that deals, leads, and accounts are properly associated

Here is some additional documentation that you’ll find helpful: https://gong.app.gong.io/settings/api/documentation#tag--CRM

Molly Kipnis
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  • Molly Kipnis
  • Community Manager
  • 619 replies
  • April 8, 2025

CC ​@BridgetFinegan :) 

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