I focus on the Customer Experience post-sale at my organization and am a new user of Gong. I’d love to leverage Smart Trackers to learn more about what’s going well for our customers or what they’re struggling with.
I tried building one but in the training of the tracker I’m getting a lot of conversations that simply aren’t aligned. I’m wondering if anyone has tips on what settings I should try applying or statements you’d recommend using as part of the training for the tracker.
Thanks in advance!
Alex
