Program Manager Launch Certification: Share Your Goals


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(Hi! You’ve reached a topic specifically for folks participating in the Program Manager Launch Certification. If you’re a Gong Program Manager and would like to learn more about getting certified, please click here!)

 

Hello Program Managers – welcome to the Gong Community! As we talked about back in the Academy, being Gong certified means that you’ll visit the Community regularly to connect with other Gong users, help answer questions about Gong, learn from each other, and share your own ideas and best practices. 

 

Another awesome aspect about the Community is that it connects you and other Gong customers directly with Gongsters (i.e., the folks who work at Gong). We pop in all the time to share news, answer questions, provide tips and tricks, and participate in the conversations our customers are having.  

 

To that end, your first assignment for your Launch Certification is to answer at least one of the following questions:

  1. What is at least one thing you want to learn during the Program Manager Launch Certification? 

  2. What is your goal in becoming Launch Certified?

  3. What is one take away you’re hoping to gain from the Program Manager Launch Certification?

 

(If you want to answer more than one, that’s okay—feel free to share as much as you’d like!)

 

Congrats on tackling the first of your Community assignments! Feel free to pop back over to the Gong Academy when you’re finished to keep learning. :) 


369 replies

What is your goal in becoming Launch Certified?

 

I want to take my Gong knowledge to the next level. I want to provide the team with greater insights, as well as ensure proper mapping/integration into Salesforce. 

What is your goal in becoming Launch Certified?

I want to gain more knowledge from Gong Launch Certified which will be a ladder for me to improve my personal skillsets as an admin. From what I learn through Gong Academy and Certification, I can apply into my team give better picture of insights to improve team revenue which turn to bigger improvement to my company.

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What is your goal in becoming Launch Certified?

Is to guarantee we are onboarding members and expand the tool with as much as possible adoption. Creating a method of usage, a consistently track of data to make data-driven decisions. Last but not least, being a tool champion to provide insights as well as engage reps and leaders to take the mos out of the tool. 

 

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What is your goal in becoming Launch Certified?

 

I want to learn how to better use  Gong in my organization and then promote within my team as well as ensure proper mapping/integration into Salesforce. 

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My goal in becoming certified is to help enable all our teams at Assent to use the tool properly,  efficiently and train them on best practices. As we continue to grow we are bringing the use of Gong into several different teams who are all looking to use the tool a little differently. I would like to better understand how to align all teams internally to make the best use out of Gong.

I feel solid in my understanding of how to best use gong and train my team on it, but I know there’s always more that can be done. My goal is to be sure we’re using gong at the top of our licenses and that the team has everything they need to succeed. 

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Hi Team--

Our company recently completed our pilot and now we are full steam ahead to launch Gong globally to our Sales and CS team.  
 

What is at least one thing you want to learn during the Program Manager Launch Certification? 

  • All things related to the Keyword tracking creation / updates, as well as best practices for processes to adopt internally to streamline these efforts.
  • Recommendations on how to leverage the call library to maximize value for our reps

What is your goal in becoming Launch Certified?

  • Our Enablement team will be the frontline of this rollout, and I want to ensure my team can adequately understand, support, and add value in leveraging the platform

What is one take away you’re hoping to gain from the Program Manager Launch Certification?

  • I am looking forward to gaining industry recommendations and best practices to maximize this experience.
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My goal for becoming Launch Certified is to have the key knowledge on the Gong platform to ensure I am up to date with the ins and outs of the platform, make sure I confidently know the platform as a go to tech expert, while ensuring that I have set up my instance in an effective way so I can confidently say that my organization is fully utilizing Gong to our advantage to make sure we are getting the most ROI!

What is at least one thing you want to learn during the Program Manager Launch Certification? 

How to best navigate through Gong insights


What is your goal in becoming Launch Certified?

Build on knowledge and skillset in Gong for training our field
 

What is one take away you’re hoping to gain from the Program Manager Launch Certification?
Seamless navigating through Gong’s rich capabilities

What is your goal in becoming Launch Certified?

To be in the first 50 certified & get that sweet sweet SWAG 😉 Plus having another LinkedIn Badge won’t hurt either 😄

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My goal in becoming Launch Certified is to become intimately familiar with Gong’s features and functionalities to help guide and recommend best practices to customers during their Gong onboarding. Mapping workflows and specific Gong features to business initiatives and identified gaps is critical to success.

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As someone who is somewhat new to the RevOps field I am trying to learn everything I can about some of the most commonly used technologies.  Our company uses Gong, so becoming Launch Certified will help our users get better knowledge from someone inside the company.  From a personal growth standpoint, being able to have this certification on my resume will help with my career goals. 

What is at least one thing you want to learn during the Program Manager Launch Certification? 

What I’m hoping to learn during the Program Manager Launch Certification is any way to take our Gong usage to the next level. Our organization has been using Gong for a year now and there are so many features being released on a regular basis they can be hard to keep up with. I am sure there are many features we are not taking full advantage of or not taking advantage of at all. 

What is your goal in becoming Launch Certified?

My goal in becoming Launch Certified is to take full advantage of the all of Gong’s features and double check I didn’t miss anything from our initial setup and configuration. As the Admin for Gong I’d like to make sure I can easily answer any questions my organization has regarding the tool.

What is one take away you’re hoping to gain from the Program Manager Launch Certification?

Learn about additional features of the platform, especially more about the Slack and Salesforce integrations.

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I’m hoping to take my Gong skills to the next level! We’ve been using Gong for over a year now, and I’d like to continue to make progress around usage, adoption, and bet practices (particularly the Gong library!)

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My goal is learning best practices on leveraging Gong to improve our prospecting, analyze our sales pipeline and get a better understanding of what our customers are looking for.

 

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An overall understanding of the full power of gong. How it can be fully integrated, leveraged in improving advisor and customer outcomes. A specific thing would be understanding the best way to get advisors to embrace.

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My main goal with this certification program is to be seen as the Gong expert within my organisation. Besides that, it would be great to improve my technical knowledge on the platform and be able to trouble-shot any issues my team might face.

Hey Everyone,

The one main thing I want to learn is how to create the coaching culture with gong at the heart of it and how to have Gong span across all parts of the sales org.

 

My goal in getting certified is to formalise my knowledge of Gong and show the effort that has gone into leaning about this tool I preach to the reps in my company

 

My one takeaway I’d like is how to be that gong Jedi in my workplace, be the 1st line support, but also having Gong help move the needle in our bottom line

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My main goal in becoming Launch Certified is to learn about all the best practices we have around launching Gong!

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What is your goal in becoming Launch Certified?

I want to build my confidence and capability with Gong functionality so that my team and I can maximise Gong data and insights to positively influence revenue. 

 

My main goal in becoming Gong launch certified is to become the go-to person for any and all Gong questions at my organization. Someone asked recently - who is our Slack expert? - and when people ask “who is our Gong expert?”, I want them to think of me!

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My goal in becoming Launch Certified is to expand my understanding of how we can utilize Gong across our various audiences. I’m in a newly created Technology Training and Adoption role on my company’s Sales Enablement team and quickly got the sense that Gong is a powerful tool, and that we have not quite figured out how to best utilize it. I want to get a foundational education on Gong that I can then parlay into the tool being used more widely and more effectively.

My ultimate goal is to become the expert on all of the Gong integrations and uses for our company as we grow.

  1. What is at least one thing you want to learn during the Program Manager Launch Certification? 

How to utilize Gong to best equip our sales organization with knowledge and data directly from recorded calls. I have a strong feeling we’re under utilizing Gong and I want to use it at max capacity. One thing specifically, I’d like to understand better the purpose of trackers and how we can use them to our advantage. 

  1. What is your goal in becoming Launch Certified?

To become the Gong expert at our organization. 

  1. What is one take away you’re hoping to gain from the Program Manager Launch Certification?

The ability to use this software and learn how to optimize it for a startup that’s building their Enablement program from the ground up. 

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I feel I have a good understanding of how the product is used by sales teams, but really don’t have much experience with the setups. I’m really excited to learn more about all of the integration options available as well as the settings around email, recording, and calendars.

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