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Program Manager Launch Certification: Share Your Goals


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Kellie Petruzzelli wrote:

 

  1. What is your goal in becoming Launch certified?

Going beyond in-house program management and begin offering as a service.


Jessie Markell wrote:
Kellie Petruzzelli wrote:

 

  1. What is your goal in becoming Launch certified?

Going beyond in-house program management and begin offering as a service.

Nice, Jessie! The Gong Spotlight Directory will absolutely help connect you with folks looking for Gong program management and rollout support!


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  • Community Newbie
  • 1 reply
  • December 16, 2024
  • What is your goal in becoming Launch certified? 

I am intending to rapidly upskill in the platform to become an incoming administrator of the system and deliver value to revenue teams 


Love to hear this, Dan! Given that you’re an incoming administrator, I recommend paying special attention to the Configure Key Integrations, Configure Business Settings, and Customize Gong Professional sections of the study guide. These courses will help you get your bearings and understand how all of the pieces fit together.


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  • Community Newbie
  • 1 reply
  • December 17, 2024

​​​​​​​What is your goal in becoming Launch certified?

I’m looking to skill up quickly as we implement Gong so I can fully support our sales teams. My overall goal is to fully understand the platform’s setup and best practices - to ensure a smooth user experience and maximize its value for each team.


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  • Community Newbie
  • 3 replies
  • December 17, 2024

What is your goal in becoming Launch certified?

I want to quickly upskill so I can support our Sales teams by creating smart trackers.


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My goal is to get a broader understanding of what this tool can do for our teams. 


What is your goal in becoming Launch certified?

I am looking to ensure a successful pilot and implementation of Gong by thoroughly understanding the process.  As well as ensure I am well educated as an administrator.


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  • Community Newbie
  • 2 replies
  • December 31, 2024

 My goal in becoming Launch certified is to have the skills necessary to answer any Gong question my team may need answered quickly.


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  • Community Newbie
  • 3 replies
  • January 2, 2025

What is your goal in becoming Launch Certified?

My goal is to get a solid understanding of everything Gong can do so I can help our Sales Team get better insights into their conversations, adopt best practices, and to optimize our Gong use as quickly as possible.


  • Community Newbie
  • 1 reply
  • January 2, 2025

My goal in becoming Launch certified is to use Gong for actionable insights, assist leadership with data-driven decisions, and effectively manage its rollout to my org in order to improve sales process visibility and drive better outcomes.


Elizabeth Mulford
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  • What is your goal in becoming Launch certified?  We are going to be adding Gong Engage to our existing platform and I would like to be prepared and have provide strategy ideas to our sales managers.


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  1. What is at least one thing you want to learn while completing the Program Manager Launch Certification Study Guide?
    I want to gain a deeper understanding of how to effectively optimize the Gong platform to drive team adoption and achieve measurable business outcomes. Specifically, I aim to learn best practices for managing successful program launches and overcoming potential challenges for my team. 
  2.  What is your goal in becoming Launch certified?
    My primary goal in becoming Launch certified is to enhance my ability to support my team and organization in leveraging Gong’s capabilities to their fullest potential. I want to establish myself as a trusted resource in ensuring smooth processes and driving long-term success with Gong.

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  • Community Newbie
  • 2 replies
  • January 8, 2025
  1. What is one takeaway you’re hoping to gain from the Program Manager Launch Certification? I would like to be able to help our company implement Gong to better support account managers (and their leadership) across the different branches of our org. 


Juan Londono
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  • Enthusiast
  • 5 replies
  • January 16, 2025

My goal in becoming Launch certified is to become an expert in configuring Gong so I can make sure we’re using the tool to its full potential. I want to be able to customize Gong’s features to fit our team’s needs, streamline processes, and get the most out of the insights it provides. This certification will help me ensure that Gong is set up to support our goals and deliver real value to our organization.


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My goal in becoming Launch Certified is to become the best SME possible for Gong on behalf of my organization.


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  • Community Newbie
  • 3 replies
  • January 21, 2025
  • What is at least one thing you want to learn while completing the Program Manager Launch Certification Study Guide? I’d like to learn how to implement the gong calls into onboarding programs for new hires so that they will know what realistic calls sound like.


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  • Community Newbie
  • 1 reply
  • January 21, 2025

What is your goal in becoming certified?

 

My goal in becoming certified is to gain the expertise needed to lead launches that drive measurable business outcomes, such as increased adoption rates, improved team efficiency, and customer satisfaction. By earning this certification, I aim to solidify my credibility as a Program Manager and position myself as a strategic partner within my organization.


  • Community Newbie
  • 1 reply
  • January 22, 2025

What is your goal in becoming Launch certified? 
I’m hoping to become better prepared to support Gong at my organization as well as learn how to use the tool from an end user perspective. 


  1. What is your goal in becoming Launch certified?

I hope that becoming certified will allow me to provide the highest level of service for my stakeholders as we transition to Gong. 


  • Community Newbie
  • 1 reply
  • January 28, 2025
  1. What is your goal in becoming Launch certified?

I want to be as knowledgeable as I can for our organizations sales leaders and end users as we transition to Gong. Being in Sales Enablement, I will be the go-to guy for questions on this new tool.


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  • Community Newbie
  • 1 reply
  • January 29, 2025

Gong is an integral system within our organization as well as our client’s. It’s important to me that I have the needed expertise to make sure everyone is having the best possible experience with Gong.


Cotye Curry
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  • Community Newbie
  • 1 reply
  • January 29, 2025
Kellie Petruzzelli wrote:

Hi! You’ve reached a topic specifically for folks working through the Program Manager Launch Certification Study Guide. These Program Managers are working toward becoming Gong certified! If you’re a Gong Program Manager and would like to learn more about getting certified, please click here!

 

Hello Program Managers – welcome to the Gong Community! As we talked about in the Academy, being Gong certified means that you’ll visit the Community regularly to connect with other Gong users, help answer questions about Gong, learn from each other, and share your own ideas and best practices. 

 

Another awesome aspect about the Community is that it connects you and other Gong customers directly with Gongsters (i.e., the folks who work at Gong). We pop in all the time to share news, answer questions, provide tips and tricks, and participate in the conversations our customers are having.  

 

Your first assignment for the Launch Certification Study Guide is to answer at least one of the following questions:

  1. What is at least one thing you want to learn while completing the Program Manager Launch Certification Study Guide? 

  2. What is your goal in becoming Launch certified?

  3. What is one takeaway you’re hoping to gain from the Program Manager Launch Certification?

 

(If you want to answer more than one, that’s okay—feel free to share as much as you’d like!)

 

Congrats on tackling the first of your Community assignments! Feel free to pop back over to Gong Academy when you’re finished to keep learning. 

My goal here is to serve as the go-to person for everything gong program management. Since it’s become my responsibility to strategize the sales tech stack, becoming certified will allow me to confidently advise the executive team and my own team on anything gong moving forward!


Jessica Knight

What is your goal in becoming Launch certified?

 

As the Program Manager for my Gong at my organization, my primary goal in becoming certified is to become more knowledgeable of Gong to be able to instruct others how to get the most from Gong, learn useful tips and tricks for my team and be able to help answer my team’s questions


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What is your goal in becoming Launch certified?

My goal in becoming certified is to gain the expertise needed to drive measurable business outcomes, such as increased adoption rates and improved team efficiency. By geting certified, I’ll solidify my role and be a better partner for our Sales teams. 


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