Skip to main content

GONG EDUCATION & TRAINING

Learn all about Gong from the Education & Training team.

  • 29 Posts
  • 49 Replies
29 Posts
A
Andrea CantrellCommunity Manager
published in GONG EDUCATION & TRAINING
Three Key Takeaways on Planning Your Gong Rollout

It’s every program manager’s dream, right? A flawless configuration and a revenue organization that’s buzzing with excitement before launch. You’re putting in the hard work of coordinating efforts and standing up your instance. -But whether you’re a team of 5 or 500, change management is a mission critical (and often the least predictable) piece of the puzzle. So how do you ensure that your Gong users not only adopt, but reap the full benefits of the platform? Check out these three tips for planning a seamless and effective Gong rollout: Tip 1: Create an internal communication plan (early!)How will you inform your organization and get users excited about using Gong? You’ve just started the implementation process and go-live seems light years away, but establishing a comms plan early will give you time to gather resources and pivot if necessary. Answer these key questions:What’s in it for your team? Why should they want to use Gong? Make sure you’re informed about the value Gong offers.

4094
A
2 years ago
Mark Banuelos
Mark BanuelosGongster
published in GONG EDUCATION & TRAINING
Exclusive (virtual) Customer Training Day event

Exclusive (virtual) Customer Training Day eventA skills booster for everyone who uses Gong The fun doesn’t end after Celebrate! Top off your week by joining our Customer Training Day. When? Friday, December 3 What you’ll Learn Throughout the day, you’ll have a chance to uplevel and refresh your Gong skills to help you get the most out of the platform. You and your team will leave this event ready to boost revenue and win deals more often.  Session descriptionsGetting started, for frontline managers (1 hr) REGISTERIn this live, interactive session, you’ll learn how to review calls, drive deals, and track your team’s progress using Gong.6:15 - 7:15 am PST10:45 - 11:45 am PSTGetting started, for revenue professionals (1 hr) REGISTERThis live, interactive session will help you understand best practices for reviewing calls, assessing deals, finding calls, and tracking your progress in Gong.5 - 6 am PST9:30 - 10:30 am PST Overview, for admins (45 minutes) REGISTERNew to Gong? Join us to lear

1260
Mark Banuelos
3 years ago
Brandon James
Brandon JamesCommunity Manager
published in GONG EDUCATION & TRAINING
Build your own live training cadence: A lightweight guide for growing organizations

So you’re really getting serious about this education thing, huh? Good, let’s chat. Long before an organization has anyone in a formal training role, they should begin to think deliberately about how they educate their customers. Education plays a valuable role in the customer journey and is a key pillar of the notion that it's much cheaper to keep existing customers than go out and acquire new ones. I want to share a few things I’ve learned in my time at Gong that can help you formalize and standardize your customer education, specifically with regard to live training, long before it is any one person’s job. For full transparency, I was not a part of this time period at Gong as my hiring signified the end of this chapter and beginning of the next for our organization. For most organizations in this phase, delivering training to customers is either a significant portion of one/a few people’s job or a small part of a lot of people’s job. In either case, there are a few deliberate steps

1333
Nisha Baxi
3 years ago
Stephanie Pellegrino
Stephanie PellegrinoGongster
posted in GONG EDUCATION & TRAINING
Gong Academy has launched NEW Playbooks

The Gong Customer Education team launched brand new interactive playbooks in the Academy this week. Check out below for some brief descriptions and information on where to find them: The Coaching Playbook for Sales ManagersThis playbook outlines coaching methods and best practices you can use to build a culture of feedback and continuous improvement on your sales team. (READ: Ramp your team and win more often!)Click Here  The Sales Leadership PlaybookThis playbook outlines the leadership strategies and best practices that will help you build a culture of feedback and continuous improvement within your sales teams.Click Here  The Sales Enablement PlaybookIt outlines the enablement processes and best practices you can use to build a culture of feedback and continuous improvement on your sales team. Click Here

810
Stephanie Pellegrino
3 years ago
Terms & ConditionsCookie settings