DATA IN GONG

Have a question about how to use your data from Gong? Working on a challenging use case and looking for some guidance?  Share it with us in this Google form, and we'll make sure to cover it at our next data meetup! CC: @Andrew O'Driscoll 

Hello world! My team is interested in using applied data / decision science to derive more value from Gong. For us, the starting point is understanding how adherence to a repeatable / prescribed sales process relates to different business outcomes.Where are other folks in the community finding success using applied data / decision science with data from Gong?

Then, join our meetup tomorrow, Wednesday, October 12th at 1pm ESTWe will showcase and discuss ways to do this.  See you tomorrow. Register here If you missed it, our last meetup was a Beginners Guide To The Gong API. Andrew.

Join our meetup tomorrow, Wednesday, September 14 at 1pm EST Spoiler Alert:  The Gong API is easy to use.  I’m super excited to show you how.   Beginners Guide to the Gong API Meetup TomorrowGet confident on when and how to use the Gong APGet started using the Gong API with the Gong API Starter Kit Register here

On the Team Stats screen, what changes when you flip the “Include all call data” switch? In other words, what additional data is included that wasn’t included before?

Please join us this Tuesday August 9th at 1PM EST for our second meetup focusing on making the most of your Gong Data.  Just like our July meetup, it will once again be highly interactive and you will get to ask questions, learn, and share about how to optimize your use of data in Gong. Register for the event now.  We'd love to have you join us.  New Format Based on Your Feedback   We are excited to have a new meetup format based on some great feedback you gave us. Breakout Groups.  What's your hot topic?We will have Gong experts lead three simultaneous breakout groups.    Here are the topics we heard from you last month.  Any other topic top of mind for you for a breakout session? Complete the poll and comment:Trackers Gong for Salesforce Gong API  Hero Moment.   What wins do you have to share?We all win from hearing your success story of something you did that drove change in your organization.   Come ready to share the before and after.  We can't wait to hear about it.  Message me a

Is there functionality to built in Gong to drive insights by using NLP or a way to connected external tools?  

Hello,We’re hoping to write Gong’s Deal Warnings back to Salesforce for reporting purposes. Is this possible through webhooks or API? Thanks,Greg

I really like the Gong Email labeling feature (See this Help Center article if you are not familiar with it).However from what I can tell email labels are not available in the API. We are doing some email analysis using the API, and it would be great to have the email labels available. Are there any plans to include email labels in an API call such as data-for-email-address ?

I am having some trouble with Gong reporting and was hoping somebody in the community could help me out: I am looking for a Gong report showing talk time Week over week by our account executives. I am trying to see if the % is starting to shift downward since we put our new playbooks into practice. Is this possible with Gong?

Hello! I’m wondering if anyone has any experience using Postman to run HTTP requests to the Gong API. I’m trying to manually authenticate my connection and I can’t seem to generate the API token correctly for it to do a simple GET on my entire user table.I would love if someone could point me in the right direction. I’ve followed the API documentation perfectly but I think I’m missing something with putting the authenticator token in the header of my request. Thanks!