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DEALS

Ask questions and learn best practices about Gong deals.

  • 38 Posts
  • 84 Replies
38 Posts
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Angela LutovskyEnthusiast
posted in DEALS
How I use Gong Deals to scale my sales team

So it’s not a secret, if you look at my Linkedin, that I’m low grade obsessed with Gong. Not only is the solution top of the line, they show they care about their customers by investing in customer education programs that help us scale our knowledge such that we can scale our team effectively.  In that, here’s a few tips I have as a long time Gong user and Frontline manager that may help you accelerate on your quota attainment.Do the training 😁 trust me, it’s worth it. Ask for help. Gong loves their customers and they want to talk to you. If you are stuck, raise a hand and they will be on the way to support.  Set up your deal board alerts. These will help you flag which sales are at risk. Find a Gong champion at the IC level to help build excitement and buy-in from your team.  Create a habit of using Gong everyday, whether it’s listening to a call, managing deals or pulling insights from call trackers. This will help familiarize you with the solution. When on the Deal board, click on

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1 year ago
Abhishek Humney
Abhishek HumneyEnthusiast
posted in DEALS
How I Use Gong Deals to Standardize Certifications, Gain Insights and Uplevel our Sales Stars

Hey there, Abhishek here, from the revenue enablement team at Postman, and I'm just thrilled to be sharing my video submission with y'all (video link at the end). 👋This video takes a deep dive into the secret sauce that's been making Postman's sales team hit their numbers. 🎯You'll see how we've been using the platform to standardize our certification rollouts, using streams and scorecards and measuring the adoption and impact (revenue influenced) of our initiatives. 📈 We're constantly tracking deals, wins and losses with our custom dashboards. And when we lose a deal, we learn from it and come back stronger 💪 But we don't just wait for the deals to come to us, oh no. We're out there hunting down the competition like a pack of wolves, using Gong filters to analyze sales metrics and capture winning competitor mentions. 🏈 And when it comes to training our reps and managers, we're using the scorecards and best-scored calls as the curriculum in our training library. 📋 And most importa

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Abhishek Humney
1 year ago
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THOMAS KOLLARSNew Participant
posted in DEALS
How I use Gong Deals to track promotion positioning

Our company is driving some of the industry best promotions, but it is sometimes difficult to get sellers on board with positioning these promotions. I personally run week-over-over progress meetings on mentions of the promotions that we have highlighted for the week / month. I do this by creating a very specific tracker that will pick up a couple of key words. I double check the trackers against current conversations to ensure that I am picking up the right words and to limit false positives / negatives. To take this a step further, I have a weekly meeting with my sales reps. We will listen to a handful of calls, as a team, to help everyone with their talk track around the specific promotion. This allows the sellers, and I see a much higher adoption rate for any of these promotions!

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Molly Kipnis
1 year ago
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Joe BarrowHigh roller
asked in DEALS
Columns Not Appearing in Deal Boards

Hello - I have a number of columns that I have added to my deal boards for things like trackers and various Salesforce fields.   This morning when I logged in I don’t see them on the deal board anymore.   I can see them when I go to edit the respective board but I don’t see them when I view the board as a user.   Any help or insights are appreciated.   I have added a few screenshots to show the end user view and my view of the deal board.  Thanks, Joe 

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Molly Kipnis
1 year ago
Molly Kipnis
Molly KipnisCommunity Manager
published in DEALS
Uplevel your Deal Management

Learn how to manage your pipeline in Gong like a pro. Check out these Deal Management resources for Sellers and Managers in the Gong Academy.

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Molly Kipnis
1 year ago
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Joe BarrowHigh roller
asked in DEALS
Contacts tied to deals

Hello - Can someone explain to me the number of contacts associated with deals and where it comes from.   In salesforce we have one name associated with an opportunity then of course there are others on the account.   In some of the deals I see in Gong I see 0 contacts, some show 1 and others show multiple.   I am trying to confirm 100% the source of truth for the contact data.   Is it pulling from the opportunity in SF, or the account or is it something else/different?   Thanks, Joe

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Molly Kipnis
2 years ago
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Joe BarrowHigh roller
asked in DEALS
Tracking logged calls from SF in Deals....

Hello,I am using deal boards more and more and find them to be a MUCH better way to track deals and review pipe.   One area I have not figured out about the integration with Salesforce is related to logged calls.   I have several deals with warnings showing up for a lack of activity but when I go into salesforce I can see that my sellers are logged calls where they leave VMs (for ex).   So I can see the activity but that is not funneling through into Gong and as a result my reps are seeing warnings when they are not really needed.   More so it causes a lack of trust in the data.    Is there any way to track this type of activity in Gong?Thanks,Joe 

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2 years ago
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Sachee PereraNew Participant
asked in DEALS
How do you use Gong for deal intelligence if your CRM is hubspot?

Hey everyone! Gong has changed our lives across sales, product and even support. The transcription could get better (maybe editing capability) but for the most part it’s great!however Our sales guys are not going to gong as it’s easier to just jump into the deal board in HubSpot, and then work the deals directly from there which include updating close dates, next steps etc. I’m curious to find out how everyone uses Gong for the deal workflow (and intelligence) when the CRM is HubSpot?   

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Vinit Patel
2 years ago
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Michael CattermoleNew Participant
asked in DEALS
using the deal board for account management

My team has a list of A accounts I would love to put into a deal board to track progress and attempts to crack into to these acccounts but they do not have active opportunities. Is there a work around I could use here?  

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Andrew O'Driscoll
2 years ago
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Alan NguyenNew Participant
asked in DEALS
How to get a field to replace Owner in Deals?

Currently Owners can not be replaced by other fields in the CRM. How would you make a field from the CRM a user field, so you can replace the owner field with a field like ‘Sales Engineer’? 

281
Andrew O'Driscoll
2 years ago
patricia.bautista
patricia.bautistaGongster
published in DEALS
Tips from 'Feeling '22: Deal Insights to create the pipeline of your dreams'

Thanks for coming to our recent customer event! As promised, here are tips to help you leverage Deal Insights to devise a blueprint for deal success and increase predictability in your pipeline.Multithread early with prospects to give AEs the ability to strategize and increase team sellingA sign of a healthy deal is seeing that a rep is in touch with multiple contacts at a company. This multi-threaded approach helps to mitigate risk if your main contact gets promoted, leaves the company, or for any other reason is no longer part of the buying process.This strategy also helps to ensure that you build a base of influencers, including anyone who will have an input in the decision making process. Winning deals typically have multiple champions at the prospect.Gong’s Engagement Map allows you to see who your reps are in touch with on active deals, and how often they are connecting to make sure you are on top of your outreach!Ensure Reps are working with enough of the RIGHT contacts Understa

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patricia.bautista
2 years ago
patricia.bautista
patricia.bautistaGongster
published in DEALS
Tips from ‘Risky Business: How to use Gong to address risk and get deals back on track’

Thanks for attending our most recent customer event! As we promised, we have a quick guide to help you spot and manage real (and not-so-real) deals. Set up your deal boards Start by customizing your deal boardsSales motions often differ across teams, so it’s best to create customized deal boards and optimize them for each team’s goals. You can create boards for reviewing pipeline coverage, your forecast, pipeline generation, or late-stage swing deals! Check out these recipes to get started. Pay close attention to deal warningsDeal warnings are the best way to spot risks early on without inspecting every deal. You can set the threshold for each warning on each deal board and adjust them to match your sales cycle and the goal for that board. Learn more about deal warnings. Have deal risk alerts sent straight to your inboxMake sure you and your team members are subscribed to an email digest for each deal board. You’ll all get a summary of deal risk alerts sent straight to your inbox.Pro t

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Lindsay Stevens
3 years ago
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Amanda EcksteinCommunity Newbie
asked in DEALS
Deal Board for Renewals

Working on Deal Boards for our CS organization and running into issues because Deal Boards can only be filtered by Close Date. We review Renewal Opportunities based on Start Date.Would love to hear if your organization books/recognizes GRR and renewal by close date or start date and how you have your deal boards set up. Thanks!

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3 years ago
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